Press Release

Iguazio MLOps Platform Now Supports Amazon FSx for NetApp ONTAP

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Dream With Us

At Iguazio, our dream is to enable anyone to create innovative AI that directly impacts our world. As serial entrepreneurs, our founders empower us every day to transform this vision into reality. 

Build With Us

We’re not just building a platform. We’re uncovering brand new ways to solve the most complex problems across the business world. And to do that, we experiment with the most sophisticated, cutting edge technologies of our time. 

Grow With Us

We’re growth seekers. Challenges are not problems to us – they’re opportunities to learn new skills, broaden our experience, and refine our craft. And as we grow, Iguazio does too. Backed by $50 million in funding, our technological journey is only just beginning.  

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R&D Support Engineer

Israel

About The Position

Iguazio is looking for a R&D Support Engineer! Join our all-star Support Team and play a critical role in our mission to provide the best possible technical support for Iguazio Data Science Platform.

The Support Team’s responsibility is to investigate and solve intrinsic problems, find smart and elegant workarounds (written in Python and Bash), build, and characterize support tools and utilities.

You should be willing to travel abroad to customers and work at irregular hours.

What You’ll Do

  • Maintain good internal and external customer communication and minimize escalations to R&D
  • Take full ownership of customers’ technical product issues, from initial troubleshooting and writing RCAs, to resolution and communication
  • Prioritize daily missions/tickets and manage critical escalations
  • Work closely with our developers, product managers, and architecture team
  • Provide the field with proper procedures on Iguazio’s operation and maintenance
  • Create and lead support improvement processes across the company

Essential Skills

You must be a natural problem-solver, curious about new technologies, an initiative taker, and a great communicator. You must have a “Can Do” attitude and excellent English.

Does This Describe You?

  • Experience in field issues escalations and applying recovery procedures
  • Hands-on experience in development/L3 support
  • Work experience with Docker and orchestration systems (mainly Kubernetes)
  • Work experience with AWS/Azure/Google Cloud
  • Work experience in Linux environments
  • Troubleshooting experience at a developer level
  • Excellent English communication and presentation skills (verbal as well as written)
  • Experience writing scripts (Bash, Python)
  • Familiarity with Big Data technologies and implementations
  • Academic degree in Computer Science/Industrial Engineering

About the Company

Data science is too important to today’s enterprise to be held back by delays and inefficiencies.

We’re building a faster, easier, and smarter way for data science to flow seamlessly from raw idea to real-world impact. This is data science brought to life.

Iguazio provides a data science platform built for production and real-time use cases. The company raised $72M from top financial and strategic VCs, is led by a team of serial entrepreneurs, and serves a diverse set of customers worldwide, ranging from technology companies such as NetApp to financial services clients such as Payoneer. We’re looking for top talent to help us continue our growth — and grow with us!

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About Iguazio

The Iguazio Data Science Platform enables you to develop, deploy and manage AI applications at scale, transforming AI projects into real-world business outcomes. With Iguazio, you can build and run AI applications in real time, deploy them anywhere (multi-cloud, on-prem, edge), and bring to life your most ambitious data-driven strategies.

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If you think you’re the perfect fit for Iguazio but can’t find a relevant position, send us your CV and we’ll be in touch.

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